CONCERNED: complication-situation-solution

To my knowledge, no one in the London Office has yet conducted a single diversification study for a client that has yielded demonstrable results beyond what he could have done for himself. This situation is startling, since our practice in this area over the past 5 years has grown by 40 percent. We cannot in conscience go on charging clients for Work that does not yield significant benefits and maintain our high reputation. I suggest, therefore, that we conduct a Firm Development Project to determine how we can make diversification studies an area of our practice that is proven to bring significant benefit to clients.